How can we help you?
Top 10 support topics
- Who is eligible to subscribe to the new Unlimited FUNZ Plan?
- What does Unlimited FUNZ Pack come with?
- How to switch plan from Unlimited Power to Unlimited FUNZ Plan?
- What is Hero Plus Plan?
- What is Video-Onz?
- How Video-Onz works?
- What is App-Onz?
- What is the shipping policy?
- What is U Mobile Online Store?
Helpful info
Switch to U
Switch over to U Mobile with your current number.
MyUMobile App
Pay bills, top up and check your usage with the one-stop U Mobile app.
Broadband guide
Setup your modem, troubleshoot your connection and more.
your connection Firmware upgrade
Billing & payment
Quick and secure payments via convenient payment channels.
OpenSignal Map
Our coverage as experienced by real users
Prepaid top ups
Top up your prepaid, online and offline.
Can’t find the help you need?
If you require further assistance, you can get in touch with us via the following channels:
Send us an email and we'll get back to you
Drop by your nearest U Mobile store.
Need help urgently? Call us at +6018 388 1318