A NEW WAY TO GET CONNECTED

An eSIM is an embedded SIM that’s built into a tiny chip within your device. With eSIM, you no longer need a physical SIM card to use data or making calls. Simply scan a QR code and activate your eSIM to get connected to our U Mobile network.



HERE IS WHY YOU SHOULD ACTIVATE eSIM

NEXT LEVEL CONVENIENCE
Switch between two lines easily without having to physically switch SIM cards.
SUPPORTS DUAL SIM
Don’t have a Dual SIM device? No problem.
Store multiple profiles and switch between them easily on one device.
EFFORTLESS DEVICE ACTIVATION
Getting connected to our U Mobile network has never been more simple.

eSIM IS COMPATIBLE WITH ALL THESE DEVICES!

iPhone SE

Samsung Galaxy S20

Samsung Galaxy S20+

Samsung Galaxy S20 Ultra 5G

iPHONE 11 PRO MAX

iPHONE 11 PRO

iPHONE 11

iPHONE XS

iPHONE XS MAX

iPHONE XR

READY TO ACTIVATE YOUR eSIM?


STEP 1

Get eSIM online or walk into your nearest U Mobile Store.

You can get your eSIM from our online store with a device bundle or request for eSIM from the participating U Mobile stores.


STEP 2

Let's activate your eSIM.

Here's how you set up eSim on your IOS and Android device:


STEP 3

Your eSIM is now activated!

You’re now connected to our U Mobile network.
Start enjoying dual SIM capabilities on your device!

SET UP YOUR eSIM AT THESE U MOBILE STORES TODAY!


Berjaya Times Square Experience Centre

G17, Ground Floor, East Wing, Berjaya Times Square, No. 1, Jalan Imbi, 55100 Kuala Lumpur.
Monday - Sunday, 10:00am - 10:00pm

Berjaya Times Square Experience Centre

No. 1-10, Level 1, Berjaya Times Square, No. 1, Jalan Imbi, 55100 Kuala Lumpur.
Monday - Sunday, 10:00am - 10:00pm

U Mobile Store, Aeon AU2 Shopping Centre

G11, Aeon AU2 Shopping Centre, No 6, Jalan Taman Setia Wangsa, AU2, Bandar Baru Ampang, Mukim Ulu Kelang, 54200 Kuala Lumpur
Sunday - Thursday, 10.00am 10.00pm
Friday - Saturday, 10.00am - 10.30pm

U Mobile Store, Bukit Tinggi, Klang

B-G-10, Ground Floor, Bbt One, Lebuh Batu Nilam 2, Bandar Bukit Tinggi,41200 Klang, Selangor.
Monday - Friday, 9:00am - 5:30pm
Saturday, 9:00am - 1:00pm
Sunday & Public Holidays: Closed

U Mobile Store, Sunway Pyramid

Lot F1.26, 1st Floor, Sunway Pyramid, No. 3, Jalan Pjs 11/15, Bandar Sunway, 46150 Petaling Jaya, Selangor.
Monday - Sunday, 10:00am - 10:00pm

U Mobile Store, 1 Utama Shopping Centre

LG313C, 1Utama Shopping Centre (new Wing), 1, Persiaran Bandar Utama, Bandar Utama, 47100 Petaling Jaya, Selangor.
Sunday - Thursday, 10.00am 10.00pm
Friday - Saturday, 10.00am - 10.30pm

U Mobile Store, Ipoh Parade Mall

S36, 2nd Floor, Ipoh Parade Mall, 105, Jalan Sultan Abdul Jalil, 30450 Ipoh, Perak.
Monday - Sunday, 10:00am - 10:00pm

U Mobile Store, Queensbay Mall

2F- 33A & 35 (2nd Floor), Queensbay Mall, 100, Persiaran Bayan Indah, Bayan Lepas, 11900, Pulau Pinang.
Monday - Sunday, 10:00am - 10:30pm

U Mobile Store, Seberang Jaya

No. 50, Ground Floor, Jalan Todak 2, 13700 Seberang Jaya, Pulau Pinang.
Monday - Friday, 9:00am - 5:30pm
Saturday, 9:00am - 1:00pm
Sunday & Public Holidays: Closed

U Mobile Store, Taman Molek, Johor Bahru

Ground Floor, No. 73, Jalan Molek 1/29, Taman Molek, 81100 Johor Bahru, Johor.
Monday - Friday, 9:00am - 5:30pm
Saturday, 9:00am - 1:00pm
Sunday & Public Holidays: Closed

U Mobile Store, Seremban

Ground Floor, No. 135-1, Jalan Tun Dr. Ismail, 72000 Seremban, Negeri Sembilan
Monday - Friday, 9:00am - 5:30pm
Saturday, 9:00am - 1:00pm
Sunday & Public Holidays: Closed

U Mobile Store, Melaka

No.3, Ground Floor, Jalan Merdeka, Taman Melaka Raya, 75250 Melaka.
Monday - Friday, 9:00am - 5:30pm
Saturday, 9:00am - 1:00pm
Sunday & Public Holidays: Closed

ACTIVATE YOUR eSIM ON iPHONE


  1. Step 1

    Connect to a WiFi network and go
    to your iPhone Settings.

  2. Step 2

    Tap on Cellular or
    Mobile Data.

  3. Step 3

    Scan the unique QR code provided
    to install your eSIM profile.

  4. Step 4

    Tap on Add Cellular or
    Add Data Plan and you’re all set!




*Make sure your iPhone is updated to iOS 12.1.1 or later.

ACTIVATE YOUR eSIM ON SAMSUNG


  1. Step 1

    Go to your Settings and tap on Connections.

  2. Step 2

    Tap on SIM Card Manager.

  3. Step 3

    Select Add Mobile Plan.

  4. Step 4

    If no plan can be found, select
    Add Using QR Code and scan
    the QR code provided.

  5. Step 2

    Once the plan has been detected,
    tap Add to download and
    install the plan.

  6. Step 3

    Select OK to turn on the plan.

  7. Step 4

    Once the setup and activation is
    complete, your eSIM will appear
    on your SIM Card Manager.




GET YOUR eSIM ONLINE WITH A DEVICE BUNDLE!


  1. Step 1

    Go to your Online Store and pick out an eSIM-compatible device.

  2. Step 2

    On the purchase page, select eSIM as your SIM Type.

  3. Step 3

    Sign in or create an account to choose your new number and register a plan.

  4. Step 4

    Complete the checkout process and look out for the QR code in your delivery confirmation e-mail or Online Store account dashboard.

    *Please login to your Online Store account to view your account dashboard