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For more info on Enterprise plans, kindly contact us OR locate an Enterprise Business Partner

iTunes®, Apple Music® and App Store®

You can choose to purchase any content or application (“Content”) from iTunes® , Apple Music® or App Store® with your Apple device using your U Mobile postpaid or prepaid account.

It is available for all U Mobile postpaid and prepaid customers.

You will only need an active U Mobile postpaid or prepaid account, and a valid AppleID account.

  1. Open the iTunes Store or App Store app.
  2. Scroll down the bottom of the screen and tap your Apple ID.
  3. Tap View Apple ID. You might need to sign in.
  4. Tap Payment Information.
  5. Under the list of payment options, select Mobile Phone.
  6. If the phone you're using is the one connected to the carrier plan that you want to bill to, select "Use This Mobile Number.” Then tap next. If you don't see "Use This Mobile Number" or you want to use a different number, tap "Use a Different Mobile Number," then continue with the steps in the next section. If you're not using iOS 8.4 or later, you'll need to enter your mobile phone number manually.
  7. Apple will use the mobile number of the iPhone you're on to check with your carrier and confirm that you can be signed up for mobile phone billing. You might see a screen that says “Verifying” while this happens.

  1. Tap Settings > [your name] > Payment & Shipping.  You might need to enter your Apple ID password.
  2. Select your current payment method. If you're using Family Sharing, only your family organizer can update the payment information.
  3. Enter your new payment information.
  4. Tap Save.

If you want to remove your payment information, or if you're using iOS 10.2 or earlier:

  1. Tap Settings > iTunes & App Store.
  2. Tap your Apple ID, then tap View Apple ID. You might need to sign in.
  3. Tap Payment Information.
  4. Change or remove your information. To remove your payment method, select None. Get help if you don't see None or can't select it.
  5. Tap Done.

For postpaid account, if at the time of the purchase, you have subscribed to our postpaid plan for a period of less than or equal to 30 days, you can only purchase up to a value of RM100.00. For a period of 31 days or more, you may make purchases as long as:

  1. your total postpaid charges (whether billed or unbilled) do not exceed your credit limit. Since the charges are not reflected on a real-time basis, we may allow you to make purchases exceeding your credit limit. If we allow you to make purchases exceeding your credit limit, you are required to remit the charges incurred.
  2. your purchases do not exceed:
    1. RM300.00 per transaction
    2. the cumulative value of RM1,000.00 per calendar month. This monthly limit refers to your purchases from the first day of the calendar month until the last day of that month. We may change this monthly limit from time to time.


For prepaid account, there is no monthly limit for your purchases. You will be able to purchase as long as you have sufficient credit balance in your prepaid account. However, you can only make a purchase of up to RM300.00 per transaction.

You may only if this is not your first purchase paid with U Mobile. Please note that roaming charges apply.