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For more info on Enterprise plans, kindly contact us OR locate an Enterprise Business Partner

FREE JOOX VIP with New Prepaid UMI

This is a limited time giveaway to every UMI 36 & UMI 26 subscriber to enjoy 30 days Free JOOX VIP access worth RM14.90 upon every subscription or renewal of their UMI plan.

The promotion will start on 16th January 2018 and is valid for a limited time only until further notice.

All U Mobile Prepaid customers who subscribed to UMI 36 & UMI 26 are entitled for this Promotion.

STEP 1 – Subscribe to UMI 36 or UMI 26 through MyUMobile App or dial *118*3*1*1#
STEP 2 – Reply JOOX to the SMS that you received and follow the instructions in the SMS
STEP 3 – Receive JOOX VIP code through SMS
STEP 4 – Enter JOOX VIP code in JOOX App.

  1. Select Profile Picture
  2. Select “JOOX VIP”
  3. Select “Redeem VIP”
  4. Enter received JOOX VIP code to enjoy Free 30 days JOOX VIP!

There will be a RM0.15 charge for every JOOX VIP code request. Please ensure you have sufficient credit balance to successfully redeem Free JOOX VIP code

Yes! Just follow the instructions received in the SMS upon your UMI 36 or UMI 26 renewal.

Please note that certain circumstances may delay the process. Kindly contact our Customer Service at 1318 who will be happy to assist you.

You may escalate this issue via JOOX app with these steps:
STEP 1 – Login to JOOX
STEP 2 – Go to Profile Picture
STEP 3 – Select “Feedback”
STEP 4 – Fill up feedback form with JOOX VIP code, your complaint and email address
STEP 5 – Click “Send”

JOOX will contact you directly to further assist

Just subscribe to UMI 36 or UMI 26 and redeem the JOOX VIP Code in JOOX. Your new VIP access will automatically kick in after your current VIP expire.