Policies, Terms & Conditions

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#UMobileXCharliePuth Lip Sync Contest
  1. This #UMobileXCharliePuth Lip Sync Contest (“Contest”) is organised by U Mobile Sdn Bhd (“U Mobile”) which will commence at 10:00 am on 1st October 2018 and will end at 12:00 pm on 24th October 2018 (“Contest Period”). This Contest is not sponsored, endorsed or administered by, or associated in any way whatsoever with Instagram, LLC.
  2. All entries received after the Contest Period will be automatically disqualified.
  3. By participating in this Contest, you agree to be bound by all the terms and conditions below (“Terms and Conditions”).
  4. Contest Eligibility
    1. This Contest is open to any active U Mobile Postpaid or Prepaid subscriber who has been a subscriber for at least 3 consecutive months (“Active” means able to make and receive calls) at the commencement date of the Contest Period who holds an individual account (Corporate account not included) and has a personal Instagram account.
    2. U Mobile’s employees and their immediate family members are not allowed to participate in this Contest.
    3. U Mobile reserves the right to reject any entries or disqualify any participants without assigning any reasons.
    4. Participants who are below the age of 18 years old are deemed to have obtained the consent of their parents or guardians to participate in this Contest.
  5. Contest Mechanics
    1. To participate in this Contest, you must:
      1. Upload a creative lip sync video to any Charlie Puth’s song (the duration of the video is up to 15 seconds) on your IG profile, and include orange elements in your submission (“Submission”);
      2. Insert a creative caption of your Submission and use “#UMobileMY”, “#Groovember” and “Charlie Puth” as part of your caption;
      3. Include #UMobileXCharliePuth at the end of your caption; and
      4. ensure your Instagram account is set to ‘public’ and that you are following U Mobile’s IG profile at https://www.instagram.com/myumobile/.
    2. You must ensure that the tagline of your Instagram post (“Post”) is in English and/or Malay only and you warrant and represent that:-
      1. Your Post does not at any time infringe or violate any laws or any third party’s rights including but not limited to privacy rights, intellectual property rights, copyright, moral rights, trademarks or business name;
      2. Your Post is original and has never been displayed or published in any media form, including but not limited to the internet, radio, video, television broadcast and has never been used or submitted in connection with any contest held in Malaysia;
      3. Your Post does not contain any unlawful, obscene, scandalous or inappropriate picture, gesture, statement or language or material of any kind including but not limited to words or symbols that might be considered offensive to individuals of any race, ethnicity, religion, sexual orientation or socioeconomic group, nor include threats to any person, place, business or group; and
      4. If your Post contains audio or visuals, you must have the permission to use the audio and visuals of everyone featured in your Post in any and all media without compensation.
    3. You will defend, indemnify and keep U Mobile, its officers, directors and employees indemnified against all damages, claims or liabilities and expenses (including legal costs) arising out your Post.
    4. U Mobile may remove or disqualify any Posts it deems inappropriate at its sole discretion.
    5. When you complete the steps listed in paragraph 5(a) above, you will be deemed to be a participant of the Contest. No entry form is required.
    6. You may submit multiple Posts throughout the Contest Period but are only allowed to win once.
  6. Prizes
    1. At the end of the Contest Period, U Mobile will evaluate your Post based on creativity, appropriateness and any other criteria it deems fit.
    2. U Mobile will select 15 winners with the most accurate and creative entries who will receive the following prizes:
    3. No. Type of winners Number of Winners Prize 1 Grand prize 5 1 pair of CATEGORY 1 tickets to Charlie Puth ‘Voicenotes’ Tour Live in Malaysia on 14th November 2018 at Malawati Indoor Stadium, Shah Alam (“Event”) 2 Consolation prize 10 1 pair of U Mobile Zone tickets to Charlie Puth ‘Voicenotes’ Tour Live in Malaysia on 14th November 2018 at Malawati Indoor Stadium, Shah Alam (“Event”)
      No Type of Winners Number of Winners Prize
      1 Grand prize 5 1 pair of CATEGORY 1 tickets to Charlie Puth ‘Voicenotes’ Tour Live in Malaysia on 14th November 2018 at Malawati Indoor Stadium, Shah Alam (“Event”)
      2 Consolation prize 10 1 pair of U Mobile Zone tickets to Charlie Puth ‘Voicenotes’ Tour Live in Malaysia on 14th November 2018 at Malawati Indoor Stadium, Shah Alam (“Event”)
    4. Accommodation and transportation to the Event venue is the responsibility of the winners. Admission to the Event venue is subject to the rules and regulations of the Event organiser.
    5. U Mobile will announce the name of the winners on 30th October 2018 via Instagram post on U Mobile’s Instagram account. U Mobile will also notify the winners via Instagram direct message of their entitlement to receive all the prizes, U Mobile may use any other method or medium it deems fit to notify the winners.
    6. U Mobile may select the next participants with the most creative entry as the winner after 3 failed attempts to contact any of the winners.
    7. The prize is non-transferable and non-redeemable for cash in full or in part.
    8. The prize is given on “as is” basis. U Mobile is not responsible for the merchantability of the prizes. U Mobile reserves the right to substitute the prize with that of similar value at any time without prior notice.
    9. The winners must ensure that their respective Postpaid or Prepaid accounts are Active during the winner selection process until the collection of the prize.
  7. General
    1. U Mobile’s decisions on any matter relating to this Contest are final and binding on all participants. If any matters arise which are not covered in these Terms and Conditions, they will be determined solely by U Mobile.
    2. U Mobile may change any of these Terms and Conditions including terminating or suspending this Contest and/or extending the Contest Period. Any such changes will be announced on our website. It is your responsibility to check these Terms and Conditions on our website and if you do not agree to any of the changes, you must immediately cease participation in the Contest.
    3. All prizes are accepted entirely at the risk of the participants. To the extent permitted by law, U Mobile excludes all liability in connection with this Contest. All participants and if the participants are below 18 years of age, their parents or guardians agree to release U Mobile from and indemnify U Mobile against all liability (including negligence) for any personal injury, for loss or damage (including loss of opportunity) or breach of any of these Terms and Conditions; whether direct or indirect, special or consequential arising out of participation in this Contest including attendance at the Event.
    4. By participating in the Contest, all participants: -
      1. Consent for U Mobile to collect, record, hold, store, use and disclose their personal information for purposes which are necessary or related to the participation in the Contest; and
      2. Consent for U Mobile to disclose or publish their personal information such as their names and identities and any general information that U Mobile sees fit about the participants in any media, marketing or advertising materials; and grant U Mobile the absolute and unrestricted right to modify, use and publish any still or moving images of the participants for any promotional, marketing, commercial or other related purpose, without any payment or compensation.
    5. The subscription and use of U Mobile’s Prepaid and Postpaid mobile services are subject to U Mobile’s standard Prepaid and Postpaid Terms and Condition and where applicable, these Terms and Conditions. In the event of any inconsistency, U Mobile’s standard Prepaid or Postpaid Terms and Conditions, as the case may be, will apply to the extent of such inconsistency.
    6. The Contest and these Terms and Conditions are governed by the laws of Malaysia. The participants agree that the Courts of Malaysia have jurisdiction over all matters arising from this Contest.

Version: 1/10/2018