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For more info on Enterprise plans, kindly contact us OR locate an Enterprise Business Partner

Auto Debit

Not to worry, your Auto Debit service will be automatically cancelled 3 months after you terminate your account.

No, it’s free of charge

To change your credit card number, please log on to Self Care on www.u.com.my and click on Auto Debit on the menu. You will be directed to the “View Auto Debit Subscription” page. Click on Update Card at the bottom of your page to update your credit card information.

To unsubscribe from Auto Debit service, please log on to Self Care on www.u.com.my and click on Auto Debit on the menu. You will be directed to the “View Auto Debit Subscription” page. Please click on the Unsubscribe link at the bottom of the page.

The T&C is available in www.u.com.my/tnc/1393

Yes – an automated SMS will be sent to the Principal Number registered with U Mobile

Check your Auto Debit subscription by logging into Self Care on www.u.com.my or via the MyUMobile app to ensure that the details are accurately captured. Otherwise, you can Update the Card number again or call the bank to clarify.