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For more info on Enterprise plans, kindly contact us OR locate an Enterprise Business Partner

Voicemail Service

Voicemail is similar to an automated answering machine whereby it allows customers to store and manage voice messages. Caller can leave a voice message when customers are unavailable, out of coverage or engage.

Voicemail acts like a personal answering machine which receives incoming calls when you are unreachable and keeps you notified of them.

If you are retrieving your voice messages in Malaysia, local call charges will apply.

Yes, you can. After listening to the voice message, you have the option to return call to the sender.

Yes, you will be charged each time you retrieve your Voicemail message based on per retrieval.

If no one answers after a period of time, the caller will hear a busy tone.

Besides inserting your USIM card into another mobile phone, you can also access your voicemail from any mobile phone or fixed line. Just dial your own number and press (*) twice. You will then be asked to key in your PIN if you have set one for your Voicemail mailbox.

Yes, you can de-activate this service by contacting our U Mobile Customer Service at 018 388 1318.

Yes. You will be charged for returning calls through the voicemail mailbox based on the voice call charges of the plan you subscribed.

No, there is no charge for re-activation.