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For more info on Enterprise plans, kindly contact us OR locate an Enterprise Business Partner

Prepaid Service Tax

The prepaid SIM pack price is RM10.

Yes, the Service Tax exemption is applicable to Malaysian citizens effective 6 September 2018.

Only top ups performed by Malaysian citizens who register U Mobile’s prepaid line using a MyKad. Malaysian Army or Malaysian Police identity card are not subject to Service Tax. However, top ups performed by non-Malaysian citizens are subject to Service Tax. For example, if a non-Malaysian citizen top up RM30.00, Service Tax of RM1.70 will be deducted and a sum of RM28.30 will be credited into his/her prepaid account.

You are required to check and update the details provided to U Mobile using the following channels:

If you notice that your MyKad number is inaccurate, kindly visit our branches or call 1318 to update your MyKad number. Customers who purchase U Mobile prepaid starter pack are advised to provide details of their MyKad, Malaysian Army and Malaysia Police identity card during registration.

No, you will not receive 6% Service Tax rebate. All physical top up and e-reload performed by non-Malaysian citizens are subject to Service Tax.

No, services such as voice calls, SMS and data plan subscriptions will not be charged Service Tax.